In many cases, modifying the proxy settings on PS4 can resolve this issue, but not always. This is usually a temporary problem that you only have to wait to get resolved. If your ISP is having problems with the PSN DNS this address may not ‘resolve’, and you’ll have trouble accessing the PS network server.Īs for the second point, perhaps your ISP is having problems with routing and proxying. Your ISP Facing Troubles Connecting to the PSNįor you to be able to connect to the PSN network, your PS4 console and your ISP usually cooperate together to help you find the appropriate location of the PSN server and then access the information on it. After three attempts, you better try to retrieve your details rather than continuing trying to login, as this may result eventually to IP ban.
You may have forgotten your username or password and try to sign-in to PSN server using incorrect details.
So if you find yourself mistyping the username and password several times, it would be better to reset your password rather than risk getting blocked. Most servers have a time limit placed for the number of login attempts. The most common scenario for getting blocked by the PSN server is trying to log in too many times too quickly or with incorrect credentials. This error will often provide a specific reason that your IP has been blocked. To confirm you are blocked from accessing the PSN server, you should try to log into PSN using your account, as usual, to see what kind of connection error message you’re getting. IP ban is implemented to protect the PSN server from abuse. The IP ban may have been implemented automatically due to an abuse pattern detected by the PSN server or placed manually by an administrator. You can expect it back up soon, but you might have to wait just a bit for the system’s updates before that happens.Īs a result, you won’t have access to the PSN network and you’ll get the PlayStation Network Sign-In Failure message. The PSN server is always adjusting to deal with technical errors and will go down at some point.
This error is usually referred to with code number CE-33991-5.
You can do this by accessing Settings, PlayStation Network/Account Management, and Activate as Your Primary PS4. On the other hand, if you have successfully signed in, yet you want to play your games during the maintenance period, make sure your PS4 is activated as your primary console. You will still be able to sign in to PlayStation Network (PSN) as well as play games or use most applications while they’re performing routine maintenance however, Account Management and stores such as PlayStation Video are inaccessible until their downtime has ended.īut if you’re one of the unlucky users that aren’t able to sign in to the PlayStation Network, you only have to wait until the maintenance process is over. Usually, this is done between 10:30 and 12:30 PM, based on your time zone for specific dates during the year. Sony routinely performs maintenance on the PSN server to keep it functioning at its best. There are several reasons that cause the PlayStation Network sign-in failure, most common are: 1. Causes of PlayStation Network Sign-In Failure This can also relate to an internet connection issue that requires you to turn off the router and restart it.Īnyway, let’s first start with laying out the most common reasons for this problem. On the other hand, many users though report that their internet connection is active and healthy, but they still can’t log in to PSN. You have to start with checking your router functionality and settings before trying to find a solution within the PS4 system itself. In fact, Signing in to the PlayStation network fails due to several reasons ranging from a WiFi router malfunctioning to a PS4 system file corruption.
Luckily, the “ PlayStation Network Sign-In Failed” issue usually is labeled as an easy-to-fix issue, so don’t panic when it happens to you. Users would get an error message saying: “ PlayStation Network sign-In failed“, then they can’t log in no matter what they try. One of the most common issues users face is that the PlayStation system fails to sign in to the PSN.